LELA
FACTS WHAT DOES LOUISIANA EDUCATION LOAN AUTHORITY (LELA), A DIVISION OF THE LOUISIANA PUBLIC FACILITIES AUTHORITY (LPFA), DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this noticecarefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and transaction history
  • account balances and payment history
  • credit history and account transactions
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Skills Fund chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does LELA share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes We don't share
For our affiliates' everyday business purposes—
information about your transactions and experiences
Yes We don't share
For our affiliates' everyday business purposes—
information about your creditworthiness
Yes We don't share
For nonaffiliates to market to you Yes We don't share
Questions?

Call (877) 575-1437

What we do
How does LELA protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also require our servicers to maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your personal information.

How does LELA collect my personal information? We collect your personal information, for example, when you
  • open an account or provide account information
  • pay your bills or apply for a loan
  • pay us by check
We also collect your personal information from others, such as credit bureaus, affiliates, and other companies..
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • LELA does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include government entities, audit firms, credit bureaus, companies that perform marketing services on our behalf, and companies that assist in servicing your loan(s) with us.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Lela does jointly market.

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