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Aspire Servicing Center

Aspire Servicing Center
Account Access

 

Log In

Create an Account

Make a Payment

Go Paperless

Submit Documents

Tax Information

Start a Loan Application

Contact Us

By Mail

General Correspondence and Forms
Aspire Servicing Center
P.O. Box 659705
West Des Moines, IA 50265-0970

Payments for Aspire Servicing Center Accounts
Aspire Servicing Center
P.O. Box 659701
West Des Moines, IA 50265-0970

Download the Aspire Servicing Center app to make payments from your mobile device.
Apple   Android

Payments for Accounts Transferred from Higher Education Servicing Corporation or
Rehabilitated Loans Purchased by First Convenience Bank

Aspire Servicing Center
P.O. Box 65900
West Des Moines, IA 50265-0970

By Phone

Customer Service Private Loan
Application Assistance
Technical Support
(800) 243-7552
(515) 243-5626
(800) 542-6005 (888) 584-0016
8 a.m.–6 p.m. Mon.–Fri. 8 a.m.–4:30 p.m. Mon.–Fri. 8 a.m.–6 p.m. Mon.–Fri.

All times are Central time.

By Fax

Send faxes to (515) 471-3983. Note: Please watch for a "success" message. If a send fails, resend your fax to ensure receipt.

By Email

To protect your privacy, Aspire Servicing Center does not provide account-specific information via unsecure email.

General Questions Technical Support
Email general questions that do not contain personal or account information. Request password or login assistance.
Send a general email. Request assistance.

Credit Dispute Resolution

If you have concerns with how your student loan account is reflected on your credit report, you may file a credit dispute directly with us for student loans we service.

Student Loan Advocate

We also offer a student loan advocate to help resolve issues related to your account that are not resolved by our customer service representatives or a credit dispute.

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6805 Vista Drive, West Des Moines, IA 50266-9307
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